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Engineering

AI-POWERED CHATBOTS IN CITIZEN SERVICE DELIVERY: EFFECTIVENESS, TRUST, AND INCL...

Artificial intelligence-powered chatbots have emerged as one of the fastest-growing eGovernance innovations globally, ...

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Engineering

Service Quality, Trust, and Citizen Adoption of Rural E-Governance Platforms: Ev...

Rural e-governance projects depend not only on the availability of technology, but also on citizens' perceptions of serv...

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