Volume 1

Volume 1 - 2026

2 Issues 5 Articles 2026
Issue 1 - Summer
5 Articles Published
Engineering

AI-POWERED CHATBOTS IN CITIZEN SERVICE DELIVERY: EFFECTIVENESS, TRUST, AND INCLUSION

Artificial intelligence-powered chatbots have emerged as one of the fastest-growing eGovernance innovations globally, with 43% of national government portals now deploying AI cha...

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Social Sciences

Digital Culture and Human Relationships: A Comparative Literary Study of Intimacy, Technology, and Posthuman Connection in Twenty-First-Century Fiction

This paper examines how twenty-first-century Anglophone and Latin American fiction represents the transformation of human relationships under the conditions of digital culture. Whi...

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Social Sciences

Impact of Socioeconomic Factors of Plastic Bans on Consumer Behaviour in the Food Industry

As concerns about plastic pollution continue to rise, governments and regulatory agencies worldwide have begun enforcing stricter limits on single-use plastics. Within the food i...

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Computer Science

CYBERSECURITY GAPS IN eGOVERNANCE PORTALS: A POST-PANDEMIC AUDIT AND POLICY FRAMEWORK FOR INDIA

The rapid and unplanned digitization of government services during and after the COVID-19 pandemic has created an unprecedented cybersecurity deficit in eGovernance infrastructure ...

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Engineering

Service Quality, Trust, and Citizen Adoption of Rural E-Governance Platforms: Evidence from Common Service Centres in Madhya Pradesh

Rural e-governance projects depend not only on the availability of technology, but also on citizens' perceptions of service quality and trust in digital service delivery systems. C...

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Issue 2 - Summer
0 Articles Published

No articles in this issue yet.

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